Personalized mobile banking at the tip of your fingers
Outsourcing and forming steady partnerships is key
If you are part of the Finacial Industry you know how technology enabled you to become agile, collaborative, and digital while it opened the industry "club" to new members. Companies address change with expertise and staff available in-house, but it becomes apparent that in order to take advantage of all possible capabilities, outsourcing and forming steady partnerships is in order.
The pandemic and social distancing made fintech rise and digital wallets boom while digital-only banking offered a seamless customer experience of convenience. The drawback here is their vulnerability to financial fraud and this is where physical institutions remain strong offering physical contact, security and gravitas. So for now it is clear that the future is phygital, with traditional banks partnering with cutting edge startups and managed service providers while they invest in a more customer-centric model.
Also, other factors like huge amounts of data -brought in by the rapid digitization- and remote working, require security, connectivity, collaboration, process and analysis. This is again where external services are required. BlueStream Solutions has the experience to cover the technology needs of your Financial Institution and can show you how a Managed IT Services can help you realize your IT strategy.