Β' Level Update

B level update for the processing of personal data through a video surveillance system

Controller

The "Data Controller" is BLUESTREAM SOLUTIONS EPE, with VAT number 998071751 and DOY 7 of Thessaloniki, which is based at 10th KLM Thessaloniki - Thermis, PO Box: 57001, Thermi Thessaloniki and contact phone number +30 2310 474296.

Purpose of processing and legal basis

We use closed circuit television - video surveillance for the purpose of protecting people and property. The processing is necessary for the purposes of legitimate interests pursued by us as the controller (Article 6 para. 1.f GDPR).

Analysis of legitimate interests

Our legal interest consists in the need to protect our site and the goods located in it from illegal acts, such as theft. The same applies to the safety of life, physical integrity, health and property of our staff and third parties who are legally present in the supervised area. We only collect image data and limit downloads to areas we have assessed as having an increased likelihood of illegal acts being committed e.g. of theft, specifically only at the entrance and the reception area, without focusing on areas where the privacy of the persons whose image is taken may be unduly restricted, including their right to respect for personal data.

Receivers

The guarded material is only accessible by our authorized personnel who are responsible for the security of the site. This material is not transmitted to third parties, without the consent of the subject, with the exception of the following cases: a) to the competent judicial, prosecutorial and police authorities when it includes elements necessary for the investigation of a criminal act, which concerns persons or goods of the person responsible processing, b) to the competent judicial, prosecutorial and police authorities when they request data, legally, in the exercise of their duties, and c) to the victim or the perpetrator of a criminal act, when it comes to data that may constitute evidence of the deed.

Compliance time

We keep data for up to fifteen (15) days, after which they are automatically deleted. In the event that we detect an incident during this period, we isolate part of the video and keep it for up to one (1) more month, in order to investigate the incident and initiate legal proceedings to defend our legal interests. If the incident concerns a third party then we will keep the video for up to three (3) more months.

Rights of data subjects

Right of access: you have the right to know whether we are processing your image and, if so, to receive a copy of it.
Right to restriction: you have the right to ask us to restrict the processing, such as not to delete data that you consider necessary to establish, exercise or support legal claims.
Right to object: you have the right to object to processing.
Right to deletion: you have the right to request that we delete your data.
To exercise the above rights, you can contact the email dpo@bluestream.gr. In order to consider a request related to your image, you will need to tell us approximately when you came into range of the cameras and provide us with an image of you to help us identify your own data and mask the data of third-party imagers . Alternatively, we give you the option to come to our headquarters premises to show you the images in which you appear. We also point out that the exercise of the right to object or deletion does not imply the immediate deletion of data or the modification of processing. In any case, we will answer you in detail as soon as possible, within the deadlines set by the GDPR.

Right to file a complaint

If you believe that the processing of your data violates Regulation (EU) 2016/679, you have the right to file a complaint with a supervisory authority. The competent supervisory authority for Greece is the Data Protection Authority, Kifisias 1-3, 115 23, Athens, https://www.dpa.gr and tel. 2106475600. The Authority recommends the first contact with the controller for the submission of any request.

Document last updated January 23rd 2023